I have been a patient for 20 years and have never had an issue with dental care or customer service. Dr Mark runs an efficient office and employs outstanding people. Very easy to work with. although I have moved to another city, I still go to Dr Mark because the quality and peace of mind is worth it!
Dr. Mark definitely knows dentures. My mom's dentures look great
I called to make an appointment as a new patient but the woman who answered was very rude and short with me. I decided to find another provider who would accept my insurance which was another hassle because I was in a lot of pain but I ended up actually paying a lot less than what this office quoted me, win win for me! Definitely would not recommend this dentist unless you want to be treated like dirt!
and she loves them. The staff is very efficient and comforting.
Dr Mark and his office have always been so kind to me. They are cheerful and professional as they perform their job. They do fantastic work and I'm always happy to go to the dentist to see friendly faces. They truly care about their patients and I've been blessed to have them work on my teeth for over ten years. I couldn't ask for more welcoming, helpful, attentive, and thorough professionals.
Made me pay cash up front for an emergency visit stating it would be returned to me after my insurance paid. Told him and his staff I had no deductible but was in no position to argue after lots of pain killers at the emergency room. Insurance paid in full two weeks later. I'm still waiting for the refund. It's been 10 weeks now. The alleged manager is never in and refuses to return my calls. He also attempted to make me agree to all kindsorts of unnecessary treatment when I was no condition to do so. He did nothing that was helpful or beneficial in any way. Next step is I guess is the Missouri insurance commission to start a fraud investigation. Too bad, all I wanted was the refund due me.
Richard G Mark D D S is a US Dentist based in Independence, Missouri. Richard G Mark D D S is located at 4801 S Cliff Ave #208, Independence, MO 64055, USA.
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