Poor communication on the Pre-Need's Funeral Plan ! Went to pay off the balance and explained that I was not happy the way things were handled to one of the owners and was just handed off to the salesperson. Said the same to him and neither one cared to even as me why. The catch on the Pre-Need is if you or your loved one dies before the plan is paid for even if you sign a contract you owe the balance immediately. This was not explained at the time of signing the contract or when I went to make the arrangements for Pam ! Not happy at all, I always thought they were a very reputable company ! Now I know that it's all about the money, they care about you when you come in and do business after that they drop the ball. I don't expect much, just a little honesty when your at the weakest moment in your life.
Carson Speaks Chapel is a US Funeral Home based in Independence, Missouri. Carson Speaks Chapel is located at 1501 W Lexington Ave, Independence, MO 64052, USA.
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