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I came in this location and purchased 20 dollars on pump 8 a 30 dollar scratcher a bottle of water a pack of marboral lights and a watermelon sugar free monster...I walked out the gas station and started on my way to Kansas to pick up my paycheck from work after spending about 30 minutes there I headed back home...this is a 30 min drive there and a 30 min drive back...about halfway through my drive home my gas light came on...I realized I had driven off without pumping my gas earlier when i stopped at the gasame station...I tried to find the number for the gas station but it was not listed when I Google it (it is the only location that doesn't list a number) I was just going to drive up to the gas station but the game had just let out and traffic was horrible so I continued to search for the number online...by the time I finally located the number to call the store and let sone one know what had happened it was 9 o'clock two hours after I had made purchase...the gentlemen I spoke with on the phone said too much time had passed and he would not give me the 20 dollars worth of gas that I paid for...I explainwd trying to find the number and not being able to and I even offered to drive up there and prove my car was on E and asked him to search the cameras to see I was not lying and I gave him a detailed description of my purchase right down to the pump number, type of cigarettes and redbull like I listed above...I think this is wrong I am willing to offer proof that I did not receive the gas that I paid for and he refused to give me a product I paid for ...now my vehicle is on E and I have no way to get to work because I spent the last of my money on the purchase made at this gas station....he told me I could come back when the associate who served me would be working in the meantime I'm just screwed...if this is not fixed I will not return and give this Staton my service...what a horrible experience...and very unhelpful staff...I just want the gas I paid for.
Shell Gas Station is a US Gas Station based in Independence, Missouri. Shell Gas Station is located at 9022 E US Hwy 40, Independence, MO 64055, USA.
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