Thanks for making my future buying decisions easier.
It was great, found lots of sales and the best thing they were free, because I redeemed my points.
They are scam artists. Signed on to own a product with a down payment and 6 months worth of payments... Find out I've been making payments to RENT.
Would give them -5 stars if I could.
Customer Service was awful and ignored the agreement (I still have the papers and it is listed for owning the product). They told me that if I wanted to own the product I would have to pay an additional 211.76.
Never had any problem with any employee, but Sears always has great selection. I use to be wards only, but , it's gone and Sears is fine.
Ask for Leah in the automotive pair she is the best.Very helpful an nice.She is at work not feeling so good but gets the job done
Not even sure if I should do that - might get screwed over AGAIN.
My wife bought 2 dress shirts at $40 each and they didn't fit. I took them back to see if I could exchange them (not return but exchange). All of the original stickers and everything were still on them and they declined me. I get it, Sears is struggling but this cost them nothing.
The lady helping wanted to help me but the manager walked by and literally raised her voice about how they couldn't help me. I'm sure that's the policy but no empathy was shown, it was "you're out of luck" and walk away. This is obviously the reason Sears is going out of business. It wasn't bad customer service but awful customer service. I am also in the market for a treadmill and that business now goes to Nebraska Furniture Mart.
Sears is a US Department Store based in Independence, Missouri. Sears is located at 18777 East 39th St S, Independence, MO 64057, USA.
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