Had the most enjoyable experience at Drenon. Steve is very knowledgeable and personable. You can tell he is the type of guy that takes care of his customers. Will be returning and recommending.
I purchased a Rolex from Drenon Jewelry last weekend. I live in Chicago. After a nice, friendly phone conversation with Steve, the owner, I decided to make a trip out. He was very informative and polite over the phone. No pressure at all. The trip was totally worth it. Not only that I got a great watch at a great price. I feel that I have made a friend and built a good business relation. Steve followed up to make sure I am happy with the watch. He even provided his own personal cell number if I ever need anything. That's great post-sale service. I highly recommend Steve and Drenon Jewelry. He has me as a customer for life.
I really appreciated that Steve cared so much about integrity and transparency. If he made a claim about a product or shared a story, he'll prove it to you and show you the picture on his phone to back it up. There was never one bit of pressure, just an honest attempt to educate and build a relationship.
I had a wonderful experience at Drenon Jewelry. Gunther, Steve, and the whole staff listened to what I was looking for, found it, and came in under budget--something hard to come by in this industry. My fiance loves her Simon G. ring. We will be going back to look at wedding bands for myself. Could not recommend more.
Steve is very personable, friendly, welcoming, and made the whole process stress-free. And he listens! He takes time to get to know you. You can tell he is passionate about Rolex as a brand, and he took time to share a lot of really cool history and knowledge. Most stores would be hurrying you to the register or out the door at 2 hours past close. Not Steve. Buying a Rolex should be an experience, and it was.
I was in the market for a new Rolex Submariner and ended up working with Steve at Drenon after visiting a local competitor. I called him up to check if they had the model I wanted in stock, and I could tell right away he was the one who was going to get my business. It was getting close to their closing time, but Steve offered to stay late and meet with me. This was absolutely above and beyond what he had to do.
Best jewelery buying experience ever! Awesome selection and the staff were extremely nice and helpful. They really make you feel like part of the family. Don't waste your money at the impersonal chain stores, go to Drenon!
I know I will love my Submariner for years to come, but when I decide to add to my collection, there's no need to shop around. I'll be calling Steve first. Well done guys.
Drenon Jewelry Co Inc is a US Jewelry Store based in Independence, Missouri. Drenon Jewelry Co Inc is located at 2314 S Lee's Summit Rd, Independence, MO 64055, USA.
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