6
19110 East 39th St S, Independence, MO 64057, USA
Independence, Missouri 64057
+1 816-795-9162

Always very helpful and kind. Always helps you find what you want and need and usually more.

Best customer service I may have ever had. Former retail worker I know customer service and they provided it. Female MOD , female door greeter, and male cust rep very courteous and respectful despite being there right at close on a holiday. Did not rush either. May of just got me away from Amazon and eBay. Thank you.

Now the date has changed the day before. Terrible service. Not accommodating at all.

This is the worst place when it comes to customer service. Been hung up on twice. The 3rd call I was put on hold for 15min. Which I was already on my way up there just to resolved a problem that could have been easily resolved over the phone. You people need to learn about having believe on people and don't automatically assume the worst out of people. WHY IN THE WORD WILL YOU TELL ME ABOUT " A FRAUDULENT CHARGE THAT WAS HELD ON YOU AND TELL ME WE ARE SIMILAR? WELL MR. THERE IS NOTHING SIMULAR ABOUT YOU AND I BECAUSE THERE ISN'T ANYTHING FRAUDULENT ABOUT ME, AND YOU CALL YOURSELF AN ASSISTANT MANAGER? Please. You know what the say about people that like to Assume. Well you can make an ass out of yourself, but you surely won't make one out of me........Best Buy please retrain your customer service staff

Ordered 4 new appliances 20 days ago. Nothing problems. Scheduled for delivery sat between 8 and noon.

Don't even bother with the car stereo section. One star is generous. Won't be back in this store, ever....

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Best Buy — Electronics Store in Independence

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Best Buy

Electronics Store at 19110 East 39th St S, Independence, MO 64057, USA. Here you will find detailed information about Best Buy: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 7:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 8:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Missouri
Address:
19110 East 39th St S, Independence, MO 64057, USA.
City:
Independence
Postcode:
64057

About Best Buy

Best Buy is a US Electronics Store based in Independence, Missouri. Best Buy is located at 19110 East 39th St S, Independence, MO 64057, USA.


Please contact with Best Buy using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Buy opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Best Buy

  • Hannah
    Added 2015.07.03
    Always very helpful and kind. Always helps you find what you want and need and usually more.
  • Elijah
    Added 2015.05.03
    Best customer service I may have ever had. Former retail worker I know customer service and they provided it. Female MOD , female door greeter, and male cust rep very courteous and respectful despite being there right at close on a holiday. Did not rush either. May of just got me away from Amazon and eBay. Thank you.
  • Jackson
    Added 2015.04.16
    Now the date has changed the day before. Terrible service. Not accommodating at all.
  • Aidan
    Added 2014.11.10
    This is the worst place when it comes to customer service. Been hung up on twice. The 3rd call I was put on hold for 15min. Which I was already on my way up there just to resolved a problem that could have been easily resolved over the phone. You people need to learn about having believe on people and don't automatically assume the worst out of people. WHY IN THE WORD WILL YOU TELL ME ABOUT " A FRAUDULENT CHARGE THAT WAS HELD ON YOU AND TELL ME WE ARE SIMILAR? WELL MR. THERE IS NOTHING SIMULAR ABOUT YOU AND I BECAUSE THERE ISN'T ANYTHING FRAUDULENT ABOUT ME, AND YOU CALL YOURSELF AN ASSISTANT MANAGER? Please. You know what the say about people that like to Assume. Well you can make an ass out of yourself, but you surely won't make one out of me........Best Buy please retrain your customer service staff
  • Ella
    Added 2014.04.18
    Ordered 4 new appliances 20 days ago. Nothing problems. Scheduled for delivery sat between 8 and noon.
  • Amelia
    Added 2013.12.01
    Don't even bother with the car stereo section. One star is generous. Won't be back in this store, ever....
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