I've been going to Centerpoint for mammograms for several years now, and they are consistently wonderful. Plenty of close parking, signs tell you where to go, receptionist is very pleasant and helpful. The radiology admission people are so, so very kind! They make you feel comfortable. Then the radiology tech is very, very skilled. Just a little stretching, no serious discomfort to speak of. And they're always so very patient and nice. And you're done within 15 or 20 minutes, from start to finish. I wouldn't go anywhere else.
Came Home from Centerpoint with Bedbugs!! I would give no stars for Centerpoint if I was able. Had to give it a 1. But it's way worse. My brother was in the ICU for two weeks at Centerpoint and when he came home from the hospital and was bed-bound for another couple of weeks, we then discovered he now has bed bugs! Because of numerous health issues he is house bound and has been for a couple of years. The only place he'd been was the ICU at Centerpoint. The bathrooms there are filthy, and there wasn't a sheet, pillow case, blanket or patient gown that did not have holes in it, and/or old blood stains. There was also broken furniture in the room and reclining chairs that no longer reclined. During my long vigils there, I noticed how dirty the hospital was and took to carrying Clorox wipes with me and used those for everything I touched. In the main lobby, I wiped off the grab bar in the women's restroom, and it came off brown!! I took several more clorox wipes and tried to clean it but gave up after then next several cloths came off in more varying shades of brown. There is no excuse for this lack of cleanliness in a HOSPITAL. For all I know, that was feces on the grab bar. We'll never go back to Centerpoint. I wouldn't take my dog there. This lack of cleanliness is a shame for a hotel, yet alone a hospital. No telling what else he picked up there. Avoid this place like the plague - in fact, you might just pick it up there.
First I will say, the medical staff was great, no complaints there. I would rate them at 5. However. Centerpoint’s coding & billing department is a nightmare. An absolute NIGHTMARE. One that I have been battling for 18 months. It has had a drastic effect on my credit. Genuinely no fault of my own. For this very reason I will never willingly refer nor seek medical attention there.
Caring people work there! It seems like I dread having tests done any more because they always find something else wrong. The process was simple. I had trouble scheduling. The receptionist was pleasant and the person doing the exam was very professional. I had the results of my test before I left,
Love Dr. Ballard. Truly cares and wants to make sure you understand what’s going on with your care. To top it off he has the best bedside manner.
Centerpoint Medical Center is a US Hospital based in Independence, Missouri. Centerpoint Medical Center is located at 19600 East 39th St S, Independence, MO 64057, USA.
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