It would seem that the people putting these tools together don't know how to tighten nuts and bolts. So after I did all that they work. But you pay that much for a tool you should not have to go through all that.
Truck driver
Good place to buy low quality tools that will break the 2nd time you use them. Be prepared to stand in line for at least an hour.
I have purchased many things from them but anymore there is absolutely zero customer service and what u do get is rude and people who appear to not want to be bothered...just puttin in their time. I don't understand how these people keep their jobs. Customer service has become a thing of the past because it's everywhere u go...considered the norm...and the reason is they figure consumers have to purchase so what difference does it make. Employers and poor management is responsible for allowing this. I personally will never shop here again and will pay more money to go elsewhere! I'm in customer service and go over and beyond to make sure my customers are happy!
They sent me 25% off super coupon. I purchased $21.00 Discount should have been more than $5.00, but I only received $3.25
On both tools they did not work right and I had to take that apart and fix them before using them.
I like going in the store and walking around and just looking. There good for smaller tools to but the bigger ones are not so good. I now have a band saw and a bench sander from them. When you get a new tool like that you should be able to take it out of the box and use it. (Some assembly required of course)
This is an on going practice. Last time I caught them doing The Same Thing. Nothing is worsed than dishonest merchant. Never again. I go pay higher price but won't be made a fool.
Harbor Freight Tools is a US Hardware Store based in Independence, Missouri. Harbor Freight Tools is located at 4368 S Noland Rd, Independence, MO 64055, USA.
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