I used to love this store but I went there today with a friend of mine to help her find a dress for her birthday party and we had this little cart with us because I had my 2 year old son and we had been shopping and tell me why this tall guy that works there just said out loud and not even in a nice way at all & didn't say it to my face like how you should approach a customer that we couldn't bring a cart in their store. It was so rude, we just left right away and took our business elsewhere because I didn't want to make a scene. I just wish they would teach their employees to talk to customers how they're supposed to and not have attitude!
Unless you wear a size 7 and below DO NOT BOTHER! We found 4 dresses that were an 11. Customer service is terrible! My daughter and I waited in line for the dressing room for over 30 minutes, and was rudely told that we were in the wrong line...after she had already passed by us 20 times. The layout is absolutely ridiculous, cluttered and HOT! We OFTEN had trouble getting to the racks because of misplaced furniture and manecans covering literally every foot and a half. After an hour and 15 minutes, we finally said screw it and left....will NEVER go back.
We love the store merchandise and everyone seemed very helpful. We traveled 45 min to get to store. After our purchase, we returned home to find the theft prevention tags were still on 2 articles of clothing. We were unable to contact the store via phone as it only took messages. Disappointing in an otherwise successful shopping trip.
Windsor is a US Shoe Store based in Independence, Missouri. Windsor is located at 18813 East 39th St S #1150, Independence, MO 64057, USA.
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