This is one of those places that does police towing and the fees are based on the max allowable by law, which is fairly outrageous, but standard for the type of business it seems. Despite that, everyone was friendly and helpful and they were accommodating. I can't speak to the repair side of the business. They were within their rights to charge a lot more than they did because of an odd situation, but didn't.
Deb is phenomenal! I have been taking my cars here since I was 15 and I would never go to another mechanic!
In late April, we were coming to Independence from south central Texas when our transmission started acting up badly. Several shops en-route prepared us for the $2-3,000 cost for a re-build! We limped on into Independence while seeking advice from "people in-the-know." Finally, my 83 year old, almost re-tired, school teacher aunt, said "go to Bullards, they've been treating me right for years." The skilled transmission man there was able to quickly and accurately diagnose the problem in an electronic sending unit and get us back on the road in a few hours for less than $300! Over 2,500 miles later and it is still running as smooth-as-silk! When I'm back in Independence soon, I plan to have Bullards address some other more routine service needs. Thanx, Deb!
I've been using this repair service for about 4 years now and would not take my vehicle anywhere else. They have saved me a bunch of money by being honest. Being female I always worry that shops will try to take advantage of me but with Bullard Auto Service I don't have to worry about that since the owner is female. I would highly recommend them..
Bottom line is the guys at Bullard Auto Service are either liars or lazy and don't know what they are talking about; a terrible combination for a mechanic shop. Stay away!
I took the car home and found that it was a $0.42 pin that had broken. I replaced the pin. Car runs fine.
I could not shift my manual transmission into any gears so I brought it in to have them look at it. They said I would need an entire transmission swap, $1800.
Bullard Auto Service is a US Car Repair based in Independence, Missouri. Bullard Auto Service is located at 15707 E US Hwy 24, Independence, MO 64050, USA.
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